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Country Brand Index 2014-15

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Country Brand Index 2014-15
Country
Brand Index
2014-15
1
3
2
Contents
1. Introduction
2. Our methodology
3. 2014-15 rankings
4. Key findings
5. What makes a country brand?
6. Regional rankings
7. Future focus
8. Appendix
Country Brand Index 2014-15
2
FutureBrand ©
1. Introduction
Country Brand Index 2014-15
3
FutureBrand ©
Introduction
The value of measuring
countries as brands
The Country Brand Index has historically studied perceptions of 118
countries around the world in the same way we measure consumer or
corporate brands – ranking them according to strength of perception
across association dimensions.
Finally, the nature of our study has always implied that countries with
stronger perceptions and higher rank position are also ‘stronger’ country
brands, but that all countries qualify as brands by default. But, we have
yet to explore the idea of a minimum threshold of perception strength
determining the difference between a country and a ‘country brand’.
FutureBrand was among the pioneers of this approach, exploring the
hypothesis that countries can usefully be understood as the sum of
their identity and reputation. And, just like brands, strength or weakness
of perception of a country can influence peoples’ decisions to choose
them as places to visit, live or invest in. This was assumed to provide a
competitive advantage in a global market for tourism, education and
investment, and built evidence for proactive country brand management.
Over the last 5 years, our work in country branding has highlighted the
increasing importance of ‘country of origin’ in understanding country brand
strength. In particular, its role as a driver of consumer choice became
evident in our Made In research in 2013-14. This is not least because
strong brands associated with a country make a significant contribution
to perceptions of it, but also because people actively prefer products
and services when they are from specific countries. Which means every
time they buy a car, eat a type of food or wear a clothing brand, they can
be consciously consuming an aspect of the country that made them.
Countries that do not benefit from these ‘Made In’ associations are at
a measurable disadvantage to their peers.
Not just that, but we are increasingly interested in the relationship between
perception strength and behaviour when it comes to country brand
measurement. In other words, can we prove that strong perceptions
lead to decisions to visit, recommend and do business with a country?
Country Brand Index 2014-15
4
“Countries can
usefully be
understood
as the sum of
their identity
and reputation.”
FutureBrand ©
Introduction
The value of measuring
countries as brands
“This year we set out to
test the hypothesis that
not all countries qualify
as brands.”
How is the 2014 report different?
This year, we set out to test an emerging hypothesis that not all countries
qualify as ‘brands’. But when they do, they have a measurable competitive
advantage over their peer countries.
With this in mind, we evolved our approach to the research in two
significant ways:
1.We measured attributes relating to ‘country of origin’ as an additional
dimension of country brand strength.
2.We increased the focus on specific measures relating to decisions to visit,
invest in and recommend a country.
In an addition to previous years, we also gathered data on cities to
understand the relationship between country brand strength and city
perception around the world, not least because of the growing urbanization
of both developed and developing countries.
What did we find out?
The results of this year’s research are striking. First of all, of the 75 countries
included in our survey, only 22 qualify as ‘country brands’ by our measures.
By this, we mean that people have stronger than average perceptions of
the country across our six dimensions relating to ‘status’ and ‘experience’.
In other words, they perceive it equally strongly in aspects relating to quality
of life, values and business, as they do for its culture, history, tourism and
‘Made In’ expertise.
Country Brand Index 2014-15
5
Importantly, we also discovered that when people rate a country as a
‘brand’ they are also more likely to visit, recommend and do business with it
than the other countries in the ranking, demonstrating that being seen as a
country brand provides a tangible competitive advantage. Not just that, but
our respondents also have more confidence in and feel closer to country
brands compared to countries in the study.
Critically, the main drivers of a ‘country brand’ are perceptions of making
products of high quality, wanting to live or study there and infrastructure, all
of which reinforce the idea that to qualify as a ‘country brand’, people need
to want to consume your products and services and prefer you as a place
to live and learn.
Who will benefit from this report?
If you are a country brand manager or work in tourism, trade and
investment at a national or international level, the Country Brand Index
offers valuable insights into the levers you can pull for competitive
advantage. It will also be of use to professional brand managers and
leaders seeking to, or already harnessing, ‘country of origin’ associations
for corporate and consumer brands.
FutureBrand ©
2. Our methodology
Country Brand Index 2014-15
6
FutureBrand ©
Our methodology
Our research approach
This year’s fieldwork was designed to test the hypothesis that not all
countries qualify as ‘brands’, but when they do, they have a measurable
competitive advantage. To do this, we have developed our core country
brand strength model, including the addition of a new association
dimension, and combined quantitative and qualitative methods to
understand global perception.
Quantitative Research
FutureBrand collected quantitative and qualitative data from 2,530 opinionformers and frequent international business or leisure travellers in 17
countries (USA, Canada, Brazil, Argentina, Mexico, UK, Germany, France,
Russia, Turkey, South Africa, UAE, India, China, Thailand, Japan
and Australia).
This year, we have added a new ‘Made In’ dimension and rationalized our
existing measures as part of improvements to the methodology. Please
see the Appendix for a full breakdown of how our measurements have
changed, including updates to the association dimensions and attributes.
New brand typologies for 2014-15
In addition to an evolved research methodology, the 2014-15 report
offers a new classification approach to help define countries according
to perception strength. These are designed to clarify the current position
of each country relative to its peers and map their distribution across one
of four discrete typologies:
•“Countries” – Countries that have below average perceptions in both
the Status and Experience dimensions.
The questionnaire was developed around our proprietary Hierarchical
Decision Model (HDM) to understand how strongly audiences perceive
countries from levels of Awareness to Advocacy. The HDM takes seven
areas into consideration: Awareness, Familiarity, Preference, Associations,
Consideration, Decision/Visitation and Advocacy. For the purpose
of ranking, the research weights in favour of Associations across six
dimensions and their related attributes – from Value System to ‘Made In’.
•“Status countries” – Countries whose perception strength is biased
towards attributes relating to Value System, Quality Of Life and
Business Potential.
•“Experience countries” – Countries whose perception strength is biased
towards dimensions relating to Heritage & Culture, Tourism and Made In.
•“Country brands” – Countries that have above average perceptions
across both the Status and Experience dimensions and have measurable
competitive advantages over their peers as a result.
Country Brand Index 2014-15
7
FutureBrand ©
Our methodology
Our research approach
QualiQuant™ sample criteria
QRi Consulting – our independent
research partner
As in previous years, our global research sample of 2,530 respondents
was selected according to the following screening criteria:
QRi Consulting is FutureBrand’s independent global research partner
for the Country Brand Index. Working in close collaboration, QRi helped
to define the research approach against FutureBrand’s initial hypothesis,
as well as managing recruitment, questionnaire development, and providing
in-depth analysis of the qualitative and quantitative data underpinning the
report. This is informed by QRi’s extensive research, country brand and
sector knowledge and experience as well as their proprietary
QualiQuant™ methodologies.
•Aware of and familiar with all the countries covered.
•Interested in travel abroad.
•Have travelled internationally at least once in the last year, mix of
business and/or leisure.
•21-65 years old.
•Balanced between male and female.
Expert insight
In addition to our quantitative and qualitative fieldwork, we drew
on the expertise and insight of FutureBrand practitioners in Europe,
the Americas and Asia to inform the future focus section of this year’s
report. We supplemented this with external expert advice. Special
thanks go to Ian Kirk in London, Enshalla Anderson in New York,
Gustavo Koniszczer in Buenos Aires, Dan Dimmock in Singapore
and Dr Pawel Surowiec from the University of Bournemouth.
Country Brand Index 2014-15
8
Our methodology
Association dimensions
EXPERIENCE
STATUS
HIERARCHICAL
DECISION MODEL (HDM)
FutureBrand's proprietary model for determining
how key audiences perceive a country's brand.
AWARENESS
How well do people know the country and
its offerings?
FAMILIARITY
What qualities come to mind when
people think of the country?
VALUE
SYSTEM
QUALITY
OF LIFE
BUSINESS
POTENTIAL
HERITAGE
& CULTURE
TOURISM
MADE IN
Political
freedom
Health &
education
Good for
business
Historical points
of interest
Value for
money
Make products
that are
authentic
Environmental
standards
Standard
of living
Advanced
technology
Heritage,
art & culture
Range
of attractions
Make products
of high quality
Tolerance
Safety &
security
Good
infrastructure
Natural
beauty
Resort &
lodging options
They create
unique products
Would like to
visit for a
vacation
Would like to
buy products
made in that
country
Would like to
live/study there
Food
ASSOCIATIONS
How highly do audiences esteem the country?
Does it resonate?
PREFERENCE
Is the country considered for a visit?
What about for investment, to acquire or
consume its products?
CONSIDERATION
To what extent do people follow through
and visit the country or establish a
commercial relationship?
DECISION/VISITATION
Do visitors recommend the country to family,
friends and colleagues?
Country Brand Index 2014-15
9
FutureBrand ©
3. 2014-15 rankings
1
2
3
Country Brand Index 2014-15
10
FutureBrand ©
2014-15 rankings
Top 20 countries
1
Japan
2
Switzerland
3
Germany
4
Sweden
5
Canada
6
Norway
7
United
States
8
Australia
9
Denmark
10
Austria
11
New
Zealand
12
Finland
14
Singapore
15
Iceland
Netherlands
17
Italy
19
United Arab
Emirates
20
South
Korea
16
Country Brand Index 2014-15
11
United
Kingdom
13
France
18
FutureBrand ©
2014-15 rankings
Japan
Country Brand Index 2014-15
12
FutureBrand ©
2014-15 rankings
Japan - Summary of perceptions
What are the key associations with Japan?
1
Japan
Food
Would like to visit
for a holiday
Political freedom Environmental
friendliness
80%
70%
70%
Tolerance
50%
Health and education
40%
40%
30%
30%
20%
Range of attractions
Standard of living
10%
Tourism
10%
0%
Value for money
Safety and security
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Heritage and culture
Historical points
Advanced technology
of interest
Good infrastructure
It is a unique
country, not just for
making deals, but
also culturally
speaking. Being in
Japan is unique.
It's a country that
is improving and not
standing still; it is
surpassing the whole
world in robotic
technologies and
engineering.
Respondent opinion on Japan
Respondent opinion on Japan
Business potential
What words do people use to describe Japan?
TECHNOLOGY
TSUNAMI
BEAUTIFUL ISLAND
BEAUTIFUL
QUALITY
HIROSHIMA
TEA CEREMONY
RESPECT
CIVILIZATION
CAL M
SAFE
SHOPPING ORIGAMI
MANGA LEISURE
SAFE
ANIME BLAND
NIG H T L IF E
EXCELLENCE BASEBALL
CONTROL
CULTURE
CARS TRADITION
FASHION
CHERRY BLOSSOM
SAMURI
MOUNT FUJI
NATURE HERITAGE
SUSHI
FRIENDLY EDUCATION
GASTRONAMYSAKE
RITUALS
INTELLIGENCE
CLEANLINESS
TOYOTA
GEISHA MONEY
TOKYO
DISCIPLINED
DEDICATION
FOOD
ADVANCED SAKURA
13
Quality of life
20%
0%
Country Brand Index 2014-15
Value system
60%
60%
50%
Resort and
lodging options
How does Japan perform by dimension?
ELECTRONICS
2014-15 rankings
Japan - Summary of perceptions
What are the perceptions of ‘Made in Japan’?
1
70%
Japan
68%
Where does Japan have most momentum?
Makes products that
are authentic
66%
Technology
& Innovation
64%
62%
Would like to
buy products
made in
that country
60%
Political &
Economic
Influence
58%
56%
54%
52%
Makes
products
of high
quality
Sustainability &
Environmental
Friendliness
Cultural
Significance
0%
They create
unique products
What brands do people associate with Japan?
10%
20%
30%
40%
50%
60%
70%
What is Japan most expert at?
Country
expertise
average
Transportation
37%
Technology
78%
Retail
17%
Personal & Household Care
24%
Media
25%
Luxury
31%
Internet Services
33%
Household Appliances
47%
Food & Beverage
25%
Financial Services
17%
Fashion
21%
Energy
28%
Consumer Electronics
65%
Automotive
59%
Alcohol
6%
0%
Country Brand Index 2014-15
14
10%
20%
30%
40%
50%
60%
70%
80%
FutureBrand ©
2014-15 rankings
Switzerland
Country Brand Index 2014-15
15
2014-15 rankings
Switzerland - Summary of perceptions
What are the key associations with Switzerland?
Switzerland
Food
Would like to visit
for a holiday
Political freedom Environmental
friendliness
80%
70%
50%
Health and education
40%
40%
30%
30%
20%
Range of attractions
Standard of living
10%
Tourism
10%
0%
Value for money
Safety and security
Natural beauty
Would like to live in
/study there
Good for business
Heritage and culture
Historical points
Advanced technology
of interest
Good infrastructure
Business potential
MOUNTAINS
STABLE
ACCOMMODATION
INNOVATIVE
ATTRACTIVE
RESPECTED
EDUCATION
ALPS
AMAZING
FOOD
RESPECT
STANDARD OF LIVING
WATCHES
EFFICIENCY QUALITY OF LIFE
COMFORT
POLITICAL
HIGH EMPLOYMENT
FONDU
RESCUE
SPORTS CARS
ALPS
SOCIAL
TECHNOLOGY
INTERNATIONAL
STANDARD OF LIVING
CHOCOLATE
MOUNTAIN CLIMBING
16
TRANSPORTATION
STRONG SCENERY MONEY
BEAUTIFUL
ADVANCED
HEALTH CARE
Country Brand Index 2014-15
SKI
COUNTRYSIDE
EXPENSIVE
PUNCTUAL
QUALITY
WARMTH
NO CRIME ORGANIZED
ENVIRONMENTAL OPEN
Respondent opinion on Switzerland
TECHNOLOGY
It’s a very stable
economy with
political freedom
and has good nature
and high quality
of life.
TOURISM SAFE MODERN
ECONOMY
FINANCIAL
INDUSTRY SNOW
EXPENSIVE
What words do people use to describe Switzerland?
INFRASTRUCTURE
Heritage, art
and culture
Respondent opinion on Switzerland
Quality of life
20%
0%
Highly efficient
transportation,
business acumen,
banking industry,
gorgeous scenery,
high standard of
living, warm people.
Value system
60%
50%
Resort and
lodging options
70%
Tolerance
60%
NATURAL
2
How does Switzerland perform by dimension?
CLEAN
2014-15 rankings
Switzerland - Summary of perceptions
What are the perceptions of ‘Made in Switzerland’?
2
90%
Switzerland
80%
Makes products that
are authentic
70%
Technology
& Innovation
60%
50%
Would like to
buy products
made in
that country
Where does Switzerland have most momentum?
40%
Political &
Economic
Influence
30%
20%
10%
0%
Makes
products
of high
quality
Sustainability &
Environmental
Friendliness
Cultural
Significance
0%
They create
unique products
What brands do people associate with Switzerland?
10%
20%
30%
40%
50%
60%
70%
What is Switzerland most expert at?
Country
expertise
average
Transportation
22%
Technology
31%
Retail
16%
Personal & Household Care
17%
Media
13%
Luxury
57%
Internet Services
12%
Household Appliances
14%
Food & Beverage
39%
Financial Services
56%
Fashion
22%
Energy
17%
Consumer Electronics
16%
Automotive
9%
Alcohol
12%
0%
Country Brand Index 2014-15
17
10%
20%
30%
40%
50%
60%
70%
80%
FutureBrand ©
2014-15 rankings
Germany
2014-15 rankings
Germany - Summary of perceptions
What are the key associations with Germany?
Germany
Food
Would like to visit
for a holiday
Political freedom Environmental
friendliness
80%
70%
50%
Health and education
40%
40%
30%
30%
20%
Range of attractions
Standard of living
Tourism
10%
10%
0%
Value for money
Safety and security
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Heritage and culture
Historical points
Advanced technology
of interest
Good infrastructure
Business potential
SAFETY
Respondent opinion on Germany
TECHNOLOGY
ORDER
EFFICIENT
FOOTBALL
STABILITY
QUALTY OF LIFE
INTEGRITY
SOLAR POWER
KNOWLEDGE
CULTURE
PEACE AUTOMOTIVE
ENVIRONMENTAL AWARENESS
CLEAN
EDUCATION
According to what I have
as a reference, Germany is
a country that has the virtues
to choose from. Developed,
organized, safe, public health
is looked after very carefully,
education, low levels of or
virtually no poverty.
ON
TIME
ACCOMODATION SERIOUSNESS
MEDICAL SYSTEM TRUST HUMAN RIGHTS
SAUSAGES BEERFEST
CARS
What words do people use to describe Germany?
HISTORY
Respondent opinion on Germany
Quality of life
20%
0%
It sustains the European
Economic zone and as a
consequence, all of Europe.
And also because after the
devastating second world war,
it has to reinvent itself and in
few years it positioned
itself as the indisputable
worldwide leader.
Value system
60%
50%
Resort and
lodging options
70%
Tolerance
60%
FAMILY
HAPPY
3
How does Germany perform by dimension?
MONEY
CASTLES
ADVANCED
EVOLUTION
Country Brand Index 2014-15
19
EURO
JOB OPPORTUNITIES RAILWAYS COLD
RIGOROUS WWII SOCCER
BEER
TRUST RURAL
POWER
AWESOME
2014-15 rankings
Germany - Summary of perceptions
What are the perceptions of ‘Made in Germany’?
3
Germany
80%
70%
Where does Germany have most momentum?
Makes products that
are authentic
Technology
& Innovation
60%
50%
40%
Would like to
buy products
made in
that country
Political &
Economic
Influence
30%
20%
10%
0%
Makes
products
of high
quality
Sustainability &
Environmental
Friendliness
Cultural
Significance
0%
They create
unique products
What brands do people associate with Germany?
10%
20%
30%
40%
50%
60%
70%
What is Germany most expert at?
Country
expertise
average
Transportation
40%
Technology
58%
Retail
13%
Personal & Household Care
15%
Media
20%
Luxury
28%
Internet Services
15%
Household Appliances
38%
Food & Beverage
27%
Financial Services
26%
Fashion
11%
Energy
31%
Consumer Electronics
38%
Automotive
77%
Alcohol
27%
0%
Country Brand Index 2014-15
20
10%
20%
30%
40%
50%
60%
70%
80%
FutureBrand ©
2014-15 rankings
Sweden
Country Brand Index 2014-15
21
FutureBrand ©
2014-15 rankings
Sweden - Summary of perceptions
What are the key associations with Sweden?
Sweden
Food
Would like to visit
for a holiday
Political freedom Environmental
friendliness
80%
70%
50%
Health and education
40%
40%
30%
30%
20%
Range of attractions
Standard of living
10%
Tourism
10%
0%
Value for money
Safety and security
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Heritage and culture
Historical points
Advanced technology
of interest
Good infrastructure
TRUST
PASSION
SYSTEMATIC
BEAUTIFUL
ETHICS
RESPECT JUSTICE
NOKIA MUSEUM SCHOOLS
BANKS
OPENESS WATER
NICE FORESTS
FRIENDLINESS
22
WRITERS
INFRASTRUCTURE
SEX
ROYALTY
PEACE
SKIING ALPINE
WALLANDER
ECONOMY
INTERESTING
BLOND
FREEDOM FRIENDLY IMAGE
SCANDINAVIA RIGOUR
CARE DIET
VOLVO SNOW FREE
DESIGN BEAUTY
OLD LIBERTY
CULTURE
INDUSTRY
Respondent opinion on Sweden
CLEAN
LARGE
TECHNOLOGY
ECONOMICALLY STRONG
Free society,
tolerant and
very friendly
people, high
social standard.
IKEA
LANDSCAPE
What words do people use to describe Sweden?
COMMUNISM
Country Brand Index 2014-15
Business potential
BLUE
Respondent opinion on Sweden
Quality of life
20%
0%
A country with a high
standard of living, a
good level of equality
among its inhabitants
without pockets of poverty
and with general well-being.
Good industry and good
labour and social laws.
Value system
60%
50%
Resort and
lodging options
70%
Tolerance
60%
CHOCLOATE
4
How does Sweden perform by dimension?
ABBAORDER
2014-15 rankings
Sweden - Summary of perceptions
What are the perceptions of ‘Made in Sweden’?
4
90%
Sweden
80%
Makes products that
are authentic
70%
Technology
& Innovation
60%
50%
Would like to
buy products
made in
that country
Where does Sweden have most momentum?
40%
Political &
Economic
Influence
30%
20%
10%
0%
Makes
products
of high
quality
Sustainability &
Environmental
Friendliness
Cultural
Significance
0%
They create
unique products
What brands do people associate with Sweden?
10%
20%
30%
40%
50%
Transportation
25%
Technology
40%
Retail
16%
Personal & Household Care
21%
Media
20%
Luxury
30%
Internet Services
18%
Household Appliances
24%
Food & Beverage
32%
Financial Services
28%
Fashion
20%
Energy
24%
Consumer Electronics
25%
Automotive
36%
Alcohol
15%
0%
23
70%
What is Sweden most expert at?
Country
expertise
average
Country Brand Index 2014-15
60%
10%
20%
30%
40%
50%
60%
70%
80%
FutureBrand ©
2014-15 rankings
Canada
Country Brand Index 2014-15
24
FutureBrand ©
2014-15 rankings
Canada - Summary of perceptions
What are the key associations with Canada?
Canada
Food
Would like to visit
for a holiday
Political freedom Environmental
friendliness
80%
70%
50%
Resort and
lodging options
70%
Tolerance
40%
50%
Health and education
40%
30%
20%
Range of attractions
10%
30%
Standard of living
Tourism
10%
0%
Value for money
Safety and security
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Heritage and culture
Historical points
Advanced technology
of interest
Good infrastructure
WORK
PEACEFUL
TORONTO DEMOCRACY
MONTREAL
RED
ECONOMY
LANDSCAPES
FRESH AIR
GOOD
CULTURE
FAMILY
TOURISM ADMIRE
MAPLE SYRUP MOUN TAI N S
CULTURAL
BEAUTIFUL
MAPLE VAST N O R T H
PEFREEDOM
GLOBAL NATURE
WATERFALLS
FRENCH
NATIONAL PARKS STANDARD OF LIVING
MONEY
ENGLISH
SNOW
OPPORTUNITIES
FRIENDLY
TECHNOLOGY HAPPINESS
ALPINE
25
ICE HOCKEY
PLACE FASCILITIES
OUTDOORS
CLEAN
ENVIRONMENTALISTS
RESPECTFUL
SPACIOUS
CYCLING
FREEDOM
NORDIC SALMON
INFRASTRUCTURE
FREEDOM
DYNAMIC MOVIES
SNOW
Respondent opinion on Canada
QUALITY OF LIFE
SAFETY
Because it is a country
that seems very stable,
economically and
safety-wise. Those are
two important aspects
for me for both leisure
and business.
GREEN
What words do people use to describe Canada?
FUN
SCHOOLS
Country Brand Index 2014-15
Business potential
MOOSE BEARS
Respondent opinion on Canada
Quality of life
20%
0%
Because it is
an innovative
country with a
lot of technology.
It's always at
the forefront.
Value system
60%
60%
FORESTS
5
How does Canada perform by dimension?
2014-15 rankings
Canada - Summary of perceptions
What are the perceptions of ‘Made in Canada’?
5
Canada
80%
70%
Where does Canada have most momentum?
Makes products that
are authentic
Technology
& Innovation
60%
50%
40%
Would like to
buy products
made in
that country
Political &
Economic
Influence
30%
20%
10%
0%
Makes
products
of high
quality
Sustainability &
Environmental
Friendliness
Cultural
Significance
0%
They create
unique products
What brands do people associate with Canada?
10%
20%
30%
40%
50%
Transportation
33%
Technology
44%
Retail
28%
Personal & Household Care
23%
Media
27%
Luxury
23%
Internet Services
25%
Household Appliances
18%
Food & Beverage
28%
Financial Services
30%
Fashion
11%
Energy
40%
Consumer Electronics
23%
Automotive
15%
Alcohol
13%
0%
26
70%
What is Canada most expert at?
Country
expertise
average
Country Brand Index 2014-15
60%
10%
20%
30%
40%
50%
60%
70%
80%
FutureBrand ©
2014-15 rankings
Top 20 most influential cities
This ranking shows which cities will be
the most influential in three years’ time
according to our respondents.
1
New York
11
Hong Kong
2
London
12
Singapore
3
Beijing
13
New Delhi
4
Washington
14
São Paulo
5
Moscow
15
Rio de
Janeiro
6
Tokyo
16
Los Angeles
7
Paris
17
Rome
8
Berlin
18
Toronto
9
Shanghai
19
Seoul
Dubai
20
Mumbai
10
Country Brand Index 2014-15
27
FutureBrand ©
4. Key findings
1.
Japan tops the ranking for the first time.
2.
Awareness alone does not make a strong
country brand.
3.
Country brand strength is connected
to how many consumer brands you
are known for.
4.
Strong country brands are seen to
have expertise across multiple
consumer categories.
5.
Country brands have most
momentum in technology,
innovation and sustainability.
6.
An influential city is not enough
to make a strong country brand
(but it helps).
Country Brand Index 2014-15
28
FutureBrand ©
Key findings
Key findings
1. Japan tops the ranking for the first time.
Japan tops the ranking for the first time this year and sets a new benchmark
for country brand strength. It enjoys a top five ranking in the Heritage &
Culture and Tourism dimensions and leads perception strength in Business
Potential and the newly created ‘Made In’ dimension. More than 65% of
our respondents would consider visiting the country in the next five years
and 90% would recommend it to family and friends. Nearly nine out of ten
of those asked think Japan is a good country to do business with and 63%
are prepared to buy its products and services compared to the ‘countries’
average - 20%.
Whilst Japan has always enjoyed strong perceptions in the minds of
international travellers, these results secure its place as the strongest
‘country brand’ by our measures. It is joined by other strong Asian
country brands in the top 20 including South Korea and Singapore, each
of which show perception strength in the Business Potential dimension,
but are given particular credit against the ‘advanced technology’ attribute.
Otherwise, the top twenty is dominated by European country brands,
led by Switzerland and Germany but supported, as in previous years, by
Scandinavia. Whilst we are not able to make direct ranking comparisons
against previous studies, it is interesting to see that the addition of the
‘Made In’ dimension has bolstered the relative performance of countries
like Japan within the top 20 and introduced new middle eastern leaders
like UAE, but the members of that group remain fairly stable year on year
even if rank positions change slightly.
Country Brand Index 2014-15
29
Key findings
Key findings
2. Awareness alone does not make a strong
country brand.
This year’s study reinforces the perennial paradox of awareness: being
well known does not always correlate to strong positive associations.
For example, Italy enjoys higher awareness levels than Japan in our sample
(89% compared to 84%) but is seventeen places lower in the rankings.
Similarly, Mexico enjoys 80% awareness but is in the bottom third of the
rankings. Conversely, Finland, Singapore, Iceland, the UAE and South
Korea are all in the top twenty, but have awareness levels below 70%.
So if being well known is not enough to drive positive perceptions,
how should we understand the impact that global events can have
on country brand strength?
There is no doubt that major international sporting and cultural events
have a positive impact on awareness of the host country. We saw this
with South Africa and Canada in 2010, which enjoyed significant uplift in
awareness following the FIFA World Cup™ and Vancouver 2010 Winter
Olympic Games respectively in our study. Importantly, however, South
Africa’s ranking position remained the same whereas Canada improved.
This is particularly important in 2014 in light of the Sochi Winter Olympic
Games and the 2014 FIFA World Cup Brazil™. Both countries enjoyed
a positive increase in their levels of awareness from 2012, with Russia
increasing from 63% to 80% and Brazil leaping 17 points to 83% awareness
year on year. This must correlate to international coverage of their events,
both positive and negative.
Country Brand Index 2014-15
30
However, whilst we cannot make absolute ranking comparisons with 2012,
Russia’s perception strength against equivalent dimensions has improved,
whereas Brazil now has weaker perceptions in attributes like Standard of
living, Safety and Value for money. And both countries continue to suffer
from relatively weak perceptions in important areas like Quality Of Life
and Value System. We can perhaps understand this in terms of improved
understanding of each country, in which familiarity creates a more realistic
image of a country, and tempers idealised traveller perceptions that might
artificially improve scores. But Canada offers a valuable case study of a
country that deliberately used a major event to shape perceptions against
its brand strategy and managed to connect improved awareness to the
story it was keen to tell – all of which ultimately correlated to improved
brand strength against our dimensions.
FutureBrand ©
Key findings
Key findings
3. Country brand strength is connected to how
many consumer brands you are known for.
4. Strong country brands are seen to have
expertise across multiple consumer categories.
There is a strong correlation between the ‘country brands’ in our study
and spontaneous awareness of consumer brands associated with them.
On average, our respondents demonstrated awareness of a larger number
of brands across more categories for the 22 country brands, and those
brands were often more international or global in reach. For example,
Japan elicited associations with Toyota, Nintendo, Honda, Sony, Toshiba
and Panasonic, reflecting perceptions of strong category expertise for the
country in technology, consumer electronics and automotive. Conversely,
countries with weaker perceptions in the ranking also tend to elicit fewer
spontaneous consumer brand associations. Interestingly, flag carrying
airlines were very frequently mentioned in association with countries across
the study, and in the case of countries like Indonesia and Egypt, were the
only brands respondents were able to recall, underscoring the important
contribution air travel brands make towards building country brand
perceptions.
We asked respondents to tell us how far each country has ‘expertise’
across fifteen categories of products and services – from alcohol to
transportation. Interestingly, the average score of ‘country brands’ is higher
in all categories than the average score of ‘countries’ with the exceptions
of Retail and Food and Beverage where most countries in the ranking
get some degree of credit. The United States leads, enjoying better than
average perceptions across fourteen categories and being strongest
in Technology (72%).
And different countries are more strongly associated with different things.
For example, France is most strongly associated with Fashion (65%),
Germany with Automotive (77%) and Japan with Technology (78% - the
highest score of a country in a category).
The ‘country brands’ also all benefit from stronger than average perceptions
(23%) of creating ‘products of high quality’, with Germany and Japan leading
the group. So it would seem clear that country brand strength strongly
correlates to perceptions of expertise in the categories of goods and
services that global consumers purchase every day.
One anomaly in the research is the occasional gap between spontaneous
category associations and brands among our respondents. For example,
the word ‘beer’ was most frequently mentioned in descriptions of Germany,
but no respondent offered a German beer brand as an example of this.
Which indicates that sometimes a country is associated with a product
or service generically, without people connecting that place directly to
consumption choices.
Country Brand Index 2014-15
31
FutureBrand ©
Key findings
Key findings
5. Country brands have most momentum
in technology, innovation and sustainability.
6. An influential city is not enough to make a
strong country brand (but it helps).
Perceptions of momentum – how far a country is moving forwards and in
what ways – are an interesting bellwether of future success. Conventional
wisdom might suggest the strongest country brands are those with greatest
momentum in political and economic influence or cultural significance.
Interestingly, our study shows that most of the top ten country brands
are seen to have more momentum in technology and innovation or
sustainability and environmental friendliness, or both. In other words, the
future drivers of competition for countries relate more to the contribution
they are making to global progress and better management of the world’s
resources, and ‘country brands’ are more keenly associated with these
forces. Conversely, those ranked as ‘countries’ in our study are most likely
to have the strongest momentum in cultural significance.
Commentators sometimes assert that countries like the UK and the United
States are synonymous with their most famous cities in people’s minds. To
test this, we asked respondents to tell us which cities in the world will be
the most influential in three years’ time – indicating their current strength
and potential. Their answers demonstrated some interesting differences
between country and city perception strength.
For example, our list of the twenty most influential cities does not include
any in Norway or Denmark – both top ten country brands in this year’s
study. And seven of the most influential cities are not even in the top
twenty country brands, meaning that some cities rank higher in influence
than their respective country brand position. Rio and São Paolo stand out
against Brazil’s overall ranking of 43rd, New Delhi is the 13th most influential
city compared to a bottom quartile country performance for India, and
Beijing is seen as the world’s third most influential city compared to China’s
overall ranking performance at 28th. Overall then, it seems that having
an influential city does not guarantee country brand strength and brand
strength does not depend on city perception alone.
The UK is often strongly identified with London, not least in the afterglow
of the London 2012 Olympic Games, but London far out-performs the
UK overall. However, like London, the majority (13) of the most influential
cities are either the capitals or second major cities of top ten country
brands, which is a strong reminder that country brand strength and city
influence, whilst not the same thing, are often part of the same story in
people’s perceptions.
FutureBrand ©
5. What makes a
country brand?
Country Brand Index 2014-15
33
FutureBrand ©
What makes a country brand?
Not all countries are country brands
1. Not all countries are country brands
The central hypothesis behind this year’s research was that not all countries
qualify as ‘brands’, and the findings are striking. First of all, of the 75
countries included in our survey, only 22 qualify as ‘country brands’
by our measures.
Japan, Switzerland, Germany, Sweden, Canada, Norway, United States,
Australia, Denmark, Austria, New Zealand, United Kingdom, Finland,
Singapore, Iceland, Netherlands, France, Italy, United Arab Emirates
and South Korea.
By this, we mean that people have stronger than average perceptions of
the country across our six dimensions relating to the balance of ‘status’
and ‘experience’. In other words, they perceive it equally strong in aspects
relating to Quality Of Life, Value System and Business Potential, as they do
for its Culture, History, Tourism and ‘Made In’ expertise.
Those countries with a bias in favour of Quality Of Life, Value System and
Business Potential are classified as ‘status countries’, and they include
Belgium, Qatar and Bahrain. The brand development opportunity for
these countries lies in perceptions of Culture, Tourism and ‘Made In’.
Those countries with a bias in favour of Culture, History, Tourism and
‘Made In’ are classified as ‘experience countries’ and include places
traditionally strongly associated with Tourism. The brand development
opportunity for these countries lies in perceptions of Quality Of Life,
Value System and being Good for business.
The remaining ‘countries’ have weaker than average perceptions overall
against both status and experience dimensions, although some are
stronger than others. For example, Russia and Taiwan sit at the threshold
of country brands in terms of perception strength, whereas Nigeria,
Ukraine and Bangladesh have the weakest perceptions overall.
Country Brand Index 2014-15
34
75
Countries included
in our survey
22
Only 22 qualify as
‘country brands’
by our measures...
What makes a country brand?
Country brands have a
competitive advantage
2. Country brands have a competitive advantage
Strong positive perceptions are always desirable, but we wanted to test if
‘country brands’ actually have an advantage over their peers. Will people
choose them when it comes to visiting and investing?
Closeness & Confidence:
Country Brands vs Country Average
Would Like to Buy Products Made in that Country:
Country Brand vs Country Average
60%
50%
COUNTRY BRANDS
COUNTRIES
48%
50%
COUNTRY BRANDS
COUNTRIES
41%
40%
40%
It is perhaps unsurprising that when people rate a country as a brand they have
more confidence in and feel closer to it than the other countries in the study.
Most significantly, however, our research shows that people are also more
likely to visit, recommend and do business with a ‘country brand’. And twice
as many people say they would buy products from a country brand than they
would from a ‘country’. Which means that country brands have a tangible
competitive advantage over other countries in the areas that are most likely
to drive future success – from visiting for a holiday to business investment
or daily consumption of products and services ‘made’ there.
30%
27%
30%
20%
20%
18%
7%
20%
14%
15%
7%
10%
10%
3%
0%
0%
RELATIONSHIP:
FEEL PASSIONATE
RELATIONSHIP:
FEEL DISTANT
RELATIONSHIP:
RELATIONSHIP:
HAVE VERY
LOW CONFIDENCE
HIGH CONFIDENCE
Recommended for Tourism & Business:
Country Brand vs Country Average
WOULD LIKE TO BUY PRODUCTS MADE IN THAT COUNTRY:
Visited / Consider visiting in the next 5 years:
Country Brand vs Country Average
COUNTRY BRANDS
COUNTRIES
COUNTRY BRANDS
COUNTRIES
100%
60%
91%
80%
56%
85%
90%
49%
50%
73%
62%
70%
46%
39%
40%
60%
50%
30%
40%
20%
30%
20%
10%
10%
0%
0%
RECOMMENDED TO
FAMILY & FRIENDS
Country Brand Index 2014-15
35
GOOD TO DO
BUSINESS WITH
VISITED IN THE
LAST 5 YEARS
WOULD CONSIDER VISITING
IN THE NEXT 5 YEARS
FutureBrand ©
What makes a country brand?
Which countries are
‘country brands’?
60%
STATUS COUNTRIES
COUNTRY BRANDS
Switzerland
Sweden
50%
Denmark
Germany
Japan
Australia
Finland
Average purpose score
Canada
Norway
United States
Austria
New Zealand
Singapore
Netherlands
Iceland
United Kingdom
40%
United Arab Emirites
Belgium
30%
South Korea
Qatar
France
Ireland
Italy
Bahrain
Saudi Arabia
20%
Estonia
Israel
China
Oman
Fiji
Taiwan
Russia Czech Republic
Portugal
Poland
Malta
Spain
Malaysia
Panama
Puerto Rico
Uruguay
Costa Rica
Chile
Croatia
South Africa
Hungary
Jordan Brazil Argentina Thailand
Romania
Jamaica
Sri Lanka Turkey
Bulgaria Kenya Columbia
Ghana
India
Pakistan
Zimbabwe
Morocco
Peru
Bangladesh
Indonesia
Vietnam
Egypt
Ukraine Iran
Nigeria
Mexico
Cambodia
Solvakia
Lebanon
10%
Greece
EXPERIENCE COUNTRIES
COUNTRIES
0%
0%
10%
20%
30%
40%
Average Experience Score
Country Brand Index 2014-15
36
50%
60%
What makes a country brand?
Rankings by dimension
Country Brand Index 2014-15
37
FutureBrand ©
What makes a country brand?
Rankings by dimension
STATUS
EXPERIENCE
Rank
Country
Value System
Quality of Life
1
JAPAN
SWEDEN
SWITZERLAND
JAPAN
ITALY
ITALY
JAPAN
2
SWITZERLAND
CANADA
SWEDEN
UNITED STATES
JAPAN
GREECE
GERMANY
3
GERMANY
NORWAY
GERMANY
UNITED STATES
JAPAN
SWITZERLAND
4
SWEDEN
NORWAY
DENMARK
SINGAPORE
CANADA
FRANCE
UNITED STATES
5
CANADA
NEW ZEALAND
GERMANY
SWITZERLAND
AUSTRALIA
PERU
SWEDEN
6
NORWAY
DENMARK
CANADA
UNITED
ARAB EMIRATES
FRANCE
EGYPT
FRANCE
7
UNITED STATES
ICELAND
JAPAN
CANADA
NEW ZEALAND
AUSTRIA
DENMARK
8
AUSTRALIA
FINLAND
AUSTRALIA
SWEDEN
SWITZERLAND
GERMANY
SOUTH KOREA
9
DENMARK
AUSTRALIA
AUSTRIA
NORWAY
GERMANY
INDIA
CANADA
10
AUSTRIA
NETHERLANDS
FINLAND
UNITED
KINGDOM
AUSTRIA
SPAIN
NORWAY
Country Brand Index 2014-15
38
SWITZERLAND
Good for Business
Tourism
Heritage & Culture
Made In
FutureBrand ©
6. Regional rankings
Country Brand Index 2014-15
39
FutureBrand ©
Regional rankings
How to read the data
In addition to overall perception rankings, we are able to show the relative
regional performance of each country, including the regional leader and
their strengths against the average. For example, we can compare Japan’s
scores against the average for Asia-Pacific.
Each regional summary presents the country ranking, how many ‘country
brands’ each region has, the strengths and weaknesses of the region across
the dimensions and attributes, and a visual comparison (radar map) of the
leading country attribute scores with the regional average – e.g. against
‘value for money’ or ‘food’. The strongest perceptions by attribute in each
case are highlighted using a coloured circle. We also show the awareness
levels for the top and bottom ranked country by region.
Country Brand Index 2014-15
40
FutureBrand ©
Regional rankings
North America and the Caribbean
85%
Awareness
Region’s key
strengths
Overall
Ranking
Canada
5
United States
7
Jamaica
51
65%
Awareness
Region’s key
weaknesses
Natural beauty
Range of attractions
Visit for holiday
Good Infrastructure
Advanced technology
Country
Brands
2
Food
Heritage, art & culture
Historical points of interest
Value for money
Canada
Political freedom
Food
Would like to visit
for a holiday
100%
North America
and Caribbean
Environmental
friendliness
90%
80%
Tolerance
70%
60%
Resort and
lodging options
Health and education
50%
40%
30%
20%
Range of attractions
Standard of living
10%
0%
Safety and security
Value for money
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Historical points
of interest
Country Brand Index 2014-15
41
Advanced technology
Good infrastructure
Regional rankings
Latin America
60%
Awareness
Region’s key
strengths
Overall
Ranking
Puerto Rico
33
Costa Rica
37
Panama
41
Argentina
42
Brazil
43
Chile
46
Region’s key
weaknesses
Political freedom
Health & education
Standard of living
Advanced technology
Good infrastructure
Natural beauty
Range of attractions
Visit for holiday
Historical points of interest
N/A
Puerto Rico
Political freedom
Food
Peru
Country
Brands
49
Would like to visit
for a holiday
100%
Latin America
Environmental
friendliness
90%
80%
Tolerance
70%
Uruguay
Mexico
52
60%
Resort and
lodging options
40%
55
30%
20%
Range of attractions
Colombia
Health and education
50%
63
66%
Standard of living
10%
Awareness
0%
Safety and security
Value for money
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Historical points
of interest
Country Brand Index 2014-15
42
Advanced technology
Good infrastructure
Regional rankings
Europe
81%
Overall
Ranking
Spain
23
Switzerland
2
Portugal
27
Germany
3
Czech
Republic
29
Sweden
4
Greece
30
Norway
6
Russia
31
Denmark
9
Malta
35
Austria
10
Croatia
44
Awareness
Region’s key
strengths
Region’s key
weaknesses
Visit for holiday
Range of attractions
Natural beauty
Historical points of interest
Heritage, art & culture
12
Poland
13
Value for money
Food
Good for business
Advanced technology
Switzerland
Political freedom
Food
United Kingdom
Country
Brands
45
Would like to visit
for a holiday
100%
Europe
Environmental
friendliness
90%
80%
Tolerance
70%
Finland
Iceland
13
15
Estonia
Turkey
47
60%
Resort and
lodging options
40%
53
30%
20%
Range of attractions
France
17
Slovakia
59
Italy
18
Romania
62
Standard of living
10%
56
16
Hungary
Netherlands
Health and education
50%
0%
Safety and security
Value for money
Natural beauty
Ireland
Belgium
21
22
Bulgaria
Ukraine
67
74
Would like to live in
/study there
Heritage, art
and culture
65%
Awareness
Good for business
Historical points
of interest
Advanced technology
Good infrastructure
Regional rankings
Asia-Pacific
84%
Overall
Ranking
Thailand
38
Japan
1
Malaysia
48
48
Australia
8
India
50
New Zealand
11
Sri Lanka
60
Singapore
14
Vietnam
64
South Korea
20
Indonesia
66
Fiji
25
Cambodia
68
Awareness
Region’s key
strengths
Region’s key
weaknesses
28
Bangladesh
5
Political freedom
Good for business
Tolerance
Value for money
Resort & lodging
Visit for holiday
Range of attractions
Natural beauty
Historical points of interest
Japan
Political freedom
Food
China
Country
Brands
72
Would like to visit
for a holiday
100%
Asia-Pacific
Environmental
friendliness
90%
80%
Tolerance
70%
Taiwan
36
Pakistan
73
61%
Awareness
60%
Resort and
lodging options
Health and education
50%
40%
30%
20%
Range of attractions
Standard of living
10%
0%
Safety and security
Value for money
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Historical points
of interest
Country Brand Index 2014-15
44
Advanced technology
Good infrastructure
Regional rankings
Middle East and North Africa
66%
Awareness
Region’s key
strengths
Overall
Ranking
United Arab
Emirates
19
Qatar
24
Israel
26
Bahrain
32
Oman
34
Saudi Arabia
39
Region’s key
weaknesses
Visit for holiday
Range of attractions
Resort & lodging
Historical points of interest
Heritage, art & culture
2
Political freedom
Would like to live/study there
Value for money
United Arab Emirates
Political freedom
Food
Egypt
Country
Brands
54
Would like to visit
for a holiday
100%
Middle East
& North Africa
Environmental
friendliness
90%
80%
Tolerance
70%
Morocco
Jordan
57
60%
Resort and
lodging options
40%
58
30%
20%
Range of attractions
Lebanon
61
Iran
71
Health and education
50%
Standard of living
10%
0%
63%
Awareness
Safety and security
Value for money
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Historical points
of interest
Country Brand Index 2014-15
45
Advanced technology
Good infrastructure
Regional rankings
Africa
72%
Awareness
Region’s key
strengths
Overall
Ranking
South Africa
40
Kenya
65
Zimbabwe
69
Ghana
70
Nigeria
75
Region’s key
weaknesses
Advanced technology
Good infrastructure
Political freedom
Tolerance
Safety & security
Health & education
Good for business
Visit for holiday
Natural beauty
58%
Country
Brands
N/A
Awareness
South Africa
Political freedom
Food
Would like to visit
for a holiday
100%
Africa
Environmental
friendliness
90%
80%
Tolerance
70%
60%
Resort and
lodging options
Health and education
50%
40%
30%
20%
Range of attractions
Standard of living
10%
0%
Safety and security
Value for money
Natural beauty
Would like to live in
/study there
Heritage, art
and culture
Good for business
Historical points
of interest
Country Brand Index 2014-15
46
Advanced technology
Good infrastructure
7. Future focus
Country Brand Index 2014-15
47
FutureBrand ©
Future focus
Ones to watch
1
China
2
United Arab
Emirates
3
South
Korea
4
Israel
5
Qatar
Future focus
Ones to watch
China, the United Arab Emirates, South Korea, Israel and Qatar are the
countries our respondents felt were most likely to be ‘moving forwards’
in three years’ time. These countries have strong perceptions around
‘Business Potential’ and are seen to have momentum in innovation as well
as expertise in energy and technology – all of which correlate to country
brand strength. And more than 50% of our respondents indicate they would
consider visiting these countries in the next five years – with China enjoying
the highest consideration. Of the ‘ones to watch’, South Korea enjoys the
highest ‘Made In’ ranking (#8 overall), perhaps not a surprise when we
consider the significant growth of Samsung and other South Korean
brands and organizations over the last 10 years. Samsung enjoys a top
10 position in the FutureBrand Index study and is one of the largest
companies in the world by market capitalization.
Country Brand Index 2014-15
49
FutureBrand ©
Future focus
Dominant themes
This year’s research has surfaced three dominant themes that we believe
will have an influence on the future of countries as brands:
Conscious consumption
Extremism
We are increasingly preoccupied with the impact our consumption has
on the world around us and understand that whilst resources might come
from specific countries – like food or energy or raw materials – their
use effects the entire planet, and that some countries and regions have
better access to those resources than others. In that context, companies
are making an increased effort to improve transparency around their
global supply chains, and consumers are taking a more active interest in
the provenance and manufacturing processes behind the products and
services they consume. This is a major factor in the increasing role of
country of origin in consumption decisions as consumers and organizations
seek to reconcile our perceptions of expertise, quality and provenance with
the actual ownership and manufacturing base of the things we consume.
In addition to reinforcing strength of perception around category expertise
in this context, countries will do well to build stronger simultaneous
associations in Environmental friendliness (Switzerland #1, Norway #2
and New Zealand #3) Standard of living (Switzerland #1, Norway #2 and
Germany #3) and making High quality products (Germany #1, Japan #2
and Switzerland #3) in a world where people still want a good quality of
life without it costing the earth.
From the increased electoral significance of populist extremist parties like
the National Front and the Austrian Freedom Party in Europe to Islamic
fundamentalism and the rise of ISIS and Boko Haram in the Middle East and
Africa, there is a growing preoccupation with extremism and polarization
around economic, social and religious issues around the world. In this
climate of uncertainty and social anxiety, we would expect to see an
equivalent increase in freedom, stability and security as drivers of country
brand strength. Countries that enjoy the strongest perceptions in the
dimension of Political freedom like Canada #1, Sweden #2 and Denmark
#3, and Tolerance, Safety and security (Switzerland #1) are important
benchmarks for country brand managers seeking to encourage visitor
confidence.
Migration
The number of people living abroad around the world is increasing
every year according to the UN (232 million in 2013 compared to 154
million in 1990). This rise correlates to factors like growing global middle
class discretionary income and low cost travel and accommodation,
but also country and regional cooperation around trade and migration
across borders, driven by the search for the best work and education
opportunities, or flight from economic or social difficulty. These migrants
are naturally drawn to countries they perceive to be more open and
tolerant, whose education and welfare systems are the most liberal and
that enjoy the best infrastructure. With that in mind, the brand building
activities of countries that enjoy the strongest perceptions in Infrastructure
(Japan #1, Germany #2 and Switzerland #3), being Good for business
(USA #1, Germany #2 and Japan #3) and Health and education
(Switzerland #1, Sweden #2 and Germany #3) offer a guide to the
levers countries can pull to capitalize on this trend.
Country Brand Index 2014-15
50
FutureBrand ©
Future focus
Country brand drivers
We already know from our ‘Made In’ research that ‘Country of Origin’ is an
increasingly important driver of consumer choice when it comes to goods
and services. The evidence from this report suggests that the reverse is also
true – a reputation for high quality products is a main driver of a ‘country
brand’. For example, 70% of our respondents believe this about Germany –
a top three country brand in this year’s rankings – compared to an average
of 14% for those classified as ‘countries’. The two other main drivers are a
desire to visit or study in a country and perceptions of good infrastructure.
These three factors make the most difference between a country and a
country brand, and demonstrate the power of consumer desire in country
brand strength. It is perhaps no coincidence that the top 100 ranking of
World Universities is dominated by most of our ‘country brands’ (source:
topuniversities.com). With that in mind, we would expect countries that
prioritize developing and promoting high quality products, making it easy
and attractive for visitors to study and work and investing in their core
infrastructure – from communications to energy and transport links –
to have a brand strength advantage over their peers in the next five years.
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8. Appendix
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Appendix
Overall ranking
Overall
Ranking
Overall
Ranking
Overall
Ranking
Japan
1
Netherlands
16
Russia
31
Chile
46
Lebanon
61
Switzerland
2
France
17
Bahrain
32
Estonia
47
Romania
62
Germany
3
Italy
18
Puerto Rico
33
Malaysia
48
Colombia
63
Sweden
4
United Arab
Emirates
19
Oman
34
Peru
49
Vietnam
64
Canada
5
South Korea
20
Malta
35
India
50
Kenya
65
Norway
6
Ireland
21
Taiwan
36
Jamaica
51
Indonesia
66
United
States
7
Belgium
22
Costa Rica
37
Uruguay
52
Bulgaria
67
Australia
8
Spain
23
Thailand
38
Turkey
53
Cambodia
68
Denmark
9
Qatar
24
Saudi Arabia
39
Egypt
54
Zimbabwe
69
Austria
10
Fiji
25
South Africa
40
Mexico
55
Ghana
70
New Zealand
11
Israel
26
Panama
41
Hungary
56
Iran
71
United
Kingdom
12
Portugal
27
Argentina
42
Morocco
57
Bangladesh
72
Finland
13
China
28
Brazil
43
Jordan
58
Pakistan
73
Singapore
14
Czech
Republic
29
Croatia
44
Slovakia
59
Ukraine
74
Iceland
15
Greece
30
Poland
45
Sri Lanka
60
Nigeria
75
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Appendix
Appendix
We have made some improvements to the methodology in this year’s
research to enrich our understanding and definition of country brands.
As a result, whilst there are many areas of continuity, this year’s study does
not include direct like-for-like ranking comparisons with previous years.
The major changes are as follows:
1. The addition of a new ‘Made In’ dimension
We have introduced a new dimension to this year’s report assessing
strength of perception around ‘Made in’ for each country. This is made
up of four attributes:
1. ‘Makes products that are authentic’
2. ‘Makes products of high quality’
3. ‘Creates unique products’
4. ‘Would like to buy products made in that country’
2. Rationalization of existing dimensions
and attributes
This year, we have slightly adapted the existing dimensions and attribute
groupings for improved clarity and efficiency. Readers of previous reports
and rankings should check for points of continuity and where things have
changed to make their own comparisons:
Value System:
•Attributes included: Political system, Environmental friendliness
and Tolerance
•Attributes removed: Stable legal environment and Freedom of speech
Quality Of Life:
•Attributes included: Health & education (now merged), Standard
of living, Safety & security and Would like to live/study there
•Attributes removed: Job opportunity
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54
Business Potential (formerly ‘Good for business’):
•Attributes included: Good for business, Advanced technology,
Good infrastructure
•Attributes removed: Investment climate, Regulatory environment,
Skilled workforce
Heritage & Culture:
•Attributes included: Historical points of interest, Art & culture and
Natural beauty
•Attributes removed: Authenticity
Tourism:
•Attributes included: Health & education (now merged), Standard
of living, Safety & security and Would like to live/study there
•Attributes removed: Job opportunity
3. The sample of countries assessed
has changed
The total number of countries included in the 2014-15 ranking is
75 compared to 118 in 2012-13. We rationalized the countries
included based on a series of criteria, including perception strength
in previous studies, in order to accommodate more in-depth
analysis of each country.
Thank you!
For further information
please contact:
Damien Moore-Evans
Global Marketing Manager
DD. +44 (0)20 7067 0595
M. +44 (0)7920 590345
Follow: @FutureBrand
[email protected]
2 Waterhouse Square
140 Holborn
London EC1N 2AE
fblog.futurebrand.com
www.futurebrand.com
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